Service Components


Baseline Research & Analysis

Baseline Research

  • Market research and analyses
  • Sustainability analyses, studies and reports on tourism
  • Statistical data evaluation and calculation of the economic factor


  • Situation and site analyses
  • Potential and competitor analyses
  • Trend analyses
  • Socio-economic impact analyses
  • Value chain analyses
  • Image analyses

Strategy & Planning


  • Feasibility studies
  • Sustainable tourism strategies and master plans
  • Mission Statement Development
  • Product development and diversification strategies


  • Development of instruments for sustainable tourism development
  • Formulation of applications for subsidies and support in the acquisition of subsidies


Marketing & Public Relations


  • Tourism marketing and branding strategies
  • Online marketing, social media support and development of web presences
  • Conception, organization and realization of trade fair appearances
  • B2B and B2C marketing activities

Public Relations

  • PR representation for destinations
  • PR strategies and campaign development
  • PR and media work

Training & Qualification


  • Conceptual consulting for the development of hotel and tourism schools
  • Development of curricula for tourism apprenticeship professions


  • Conception, instructional design and implementation of digital training programs for further education in tourism (blended learning, e-learning, micro learning)
  • Conception, instructional design and implementation of analogue training programs for tourism further education (attendance seminars, workshops, in-house training, summer schools, excursions)


Governance & Management


  • Destination management strategies, change management and organizational consulting
  • Development and introduction of management tools for sustainable tourism development
  • Development and introduction of sustainability and quality standards
  • Consulting on the introduction of sustainability certificates


  • Development of (informal) decentralized cooperation structures, clusters and networks 
  • Development and professionalisation of destination management organisations (DMO)
  • Crisis management and communication

Evaluation & Monitoring


  • Preparation for the evaluation to obtain sustainability certificates
  • Program and project evaluation according to recognized standards (e.g. DAC Standards, Capacity Works)
  • Development of (sustainability) criteria and indicator sets 


  • Process and impact monitoring
  • Development of evaluation and monitoring systems


Process & Implementation Support

Process Suppor

  • Conception and moderation of stakeholder processes
  • Supervision, coaching and mentoring for the implementation of measures for sustainable tourism development

Implementation Support

  • Project management and implementation
  • Conception, organization, implementation and moderation of professional events and conferences
  • Lectures

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